Delivery Information

Delivery is charged at £3.99 per order and is sent via our courier.

Rest of the World - Please email or call us for delivery options.

We have the right to change the postage amount at any given time.

Please also refer to our Terms and Conditions

RETURNS & REFUNDS

If you’re shopping with us in any way either online or by telephone you are covered by the Distance Selling Regulations. These were established to ensure you have an the opportunity to cancel your order.

You have the right to cancel your order at any time, up to 7 working days after the day you receive it.

If you have paid a delivery charge, this will also be refunded, unless you’re only returning part of the order. If this is the case, you will still need to pay the  delivery charge in full and it cannot be refunded.

The item/s must be returned to us in the original packaging in a sellable condition. It is your responsibility to return the items to us, or to arrange collection of larger items. This needs to be done within 14 days of receipt at your cost , please note we will not issue refunds for any items lost or stolen in transit to us.

Customers are responsible to check there orders at checkout and again with order confirmation email for any errors. Once your parcel has left us we are not held liable for any mistakes made on the customers behalf and cannot replace any items ordered.

If your items are damaged or in a poor state please refuse items so that it is returned to us.... Once a parcel is signed for we cannot take any responsibility for damaged items. Once the parcel has been returned to us , we will contact you to arrange redelivery of replacement items.